Member Verification Instructions

To Verify Member:

• Approval for new FixCare member accounts will be completed within 48 hours.
• Ask our FixCare agent to verify a member.
• Provide the agent with your NPI Number
• Our agent will give you the Status and Birthday of the FixCare member for verification.
• Refresh the provider dashboard page to get the latest verification updates.
• If members forgot or lost their Member ID, please have them call 1-(844) 682-4633 or email hello@fixcarehealth.com